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21 September 2017
Customer ServicesTrack My Order

Track My Order

How to track your new Puresilkduvet.com order if you have chosen Next Day delivery. You can also get tracking information from your orders Page.

Silk Duvets

Silk Duvets

Silk Bedding

Silk Bedding

Silk Nightwear

Silk Nightwear

Silk Pillows

Silk Pillows

Track my Order

As soon as you have created your order and created a user name and password you can view your order details at any time by returning to the site, logging in with your user name and password and then selecting "My Account" under the Basket menu item.

This will show you the payment status of your order, order details, billing address details, shipping address details and when the order was shipped.

If we use, a courier such as Royal Mail ParcelForce, you can will be able to see your selected courier and your Track and Trace number  e.g. AA 000100019GB in 'My Account' and will be able to track its progress through the couriers web site.

We reserve the right whether to use a courier and in such case which courier.

Of course in addition, we will send you an email when the order goes through the process of payment and shipment.

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