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23 July 2017
Customer ServicesReturns

Returns

In the unlikely event that you need to return any of your luxury silk bedding or silk duvets, follow the instructions on this page.

Silk Duvets

Silk Duvets

Silk Bedding

Silk Bedding

Silk Nightwear

Silk Nightwear

Silk Pillows

Silk Pillows

Returns

If you have any questions or queries regarding the supply of goods, please contact us by telephone on 0203 287 5001 Monday to Friday 10 – 5.00, or email info@puresilkduvet.com

We are sure you will be delighted with your purchase, however if you are not entirely satisfied, provided the goods are returned unused in the original condition within 14 calendar days of receiving the goods, we will give you an exchange or refund. When returning goods, please obtain proof of postage as PureSilkDuvet cannot accept responsibility for items which fail to reach us. Please note PureSilkDuvet will not arrange or pay for the cost of return postage unless the goods are incorrect, faulty,damaged or returned within 14 calendar days. This does not affect your statutory rights. PureSilkDuvet reserves the right to charge for any next day or overseas delivery of any goods subsequently returned under the DSR Act/ Consumer Contracts Regulation. 

Returns should be sent to:

PureSilkDuvet

50 Heol Tre Forys

Caversham Park

Penarth

Vale of Glamorgan

UK

CF64 3RE

We cannot accept a return when:
  • you return your product to us without proof of purchase;
  • the goods were a special order to your specification;
  • the goods have been used

About Us

Puresilkduvet is the trading name of Corelli Solutions Limited. We have been selling silk bedding for the last 9 years and in existence for the last 18 years. We own, design and distribute silk products under the Trademark Silkweb™ and we aim to produce the highest quality silk duvets, silk sheets, silk pillows and silk bedding in the UK. We are also distributors of the Silkweb™ line throughout stores in Europe.

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Company Info

Registered Company in England & Wales : Corelli Solutions Limited No:3245190

Registered Office: 50 Heol Tre Forys, Caversham Park, Penarth, CF64 3RE

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